Realising Your Year Ahead 15 January, 2016 You may have received some tips about New Year’s resolutions in your early January mailbox from somewhere or other. Often our good intentions fade through the month. Here are a few tips from us to help you stay engaged: Better to think of (and feel) New Year’s resolve than resolution. Resolve is an on-going state […] Share this...FacebookPinterestTwitterLinkedin
How do they get it so wrong? 7 June, 2015 Great customer service is easy. So how do so many businesses get customer service to be so bad? Don’t get me wrong, I know we all have off days. When a waitress looks like she has been slapped with a wet fish, I will usually go out of my way to help her change her […] Share this...FacebookPinterestTwitterLinkedin
Your parents are to blame for everything 28 May, 2015 Allegedly Ignatius Loyola, founder of the Jesuits said – “give me the child until he is seven and I will give you the man.” Certainly neuro-scientific evidence, as well my own experience, demonstrates that a lot of beliefs (both enabling and limiting) are laid down in early childhood. As children we interpret the world literally […] Share this...FacebookPinterestTwitterLinkedin