This contains what is frequently referred to as ‘Terms and Conditions’ of business, or contractual agreements.
None of us at Beyond like small print. Our relationships with all of our stakeholders are based on trust. We are rarely asked for ‘Terms and Conditions’ and we don’t volunteer them because we see them as irrelevant to the relationship.
You tell us lots about you and your organisation, we listen, we agree together what work is to be done, we turn up, we add value, go the extra mile if needed and you pay us what has been agreed. It’s that simple.
When it is necessary to have a written contract our Terms and Conditions are as follows:
What you can expect of us:
What we hope we can expect of you:
Having said this, with our clients with whom we have an ongoing relationship we may vary these cancellation fees in conversation with each other particularly when the work is postponed rather than cancelled.
We seek to bring you quality leading edge programmes with integrity which offer true value to participants, their work and the future world.
Our guest presenters are acknowledged leaders in their field and their work aligns to our own mission, vision and values. Whatever their reputation we always experience and ‘road test’ their work prior to inviting them to work with Beyond and our clients.
Our own workshops are based on a holistic approach to human beings at work and play. We link the internal with the external and our identity, beliefs and values to our skills and behaviours. We typically pilot our workshops before offering them publicly.
We seek to provide supportive cost effective venues for our events.
We ask that you pay your invoice in a timely fashion to confirm your place on your selected event and always prior to the start of a course. Payments plans are available on our modular courses.
Our terms vary with the length of a course. Typically for 1 or 2 day events our cancellation terms are:
50% if cancelled with 4 weeks
100% if cancelled within 2 weeks
For longer courses our cancellation terms are typically:
50% if cancelled with 6 weeks
100% if cancelled within 4 weeks
Any variations on the above will be specifically noted on the associated website page, the workshop/programme promotional leaflet and/or the event invoice.
Outside the stated cancellation fees periods a small administrative charge may be applied to the refund.